ESTMA delivers a comprehensive Port Agency in all major Baltic ports to help maximize ship's operations.

 

Ourwell-trained and experienced teamscater full around the clock service to the tanker, dry cargo, container, passenger and navy sectors. Liner agency service is another successfully practiced field of ESTMA's ship agency activities. Passenger vessels are serviced under both liner and cruise operations.

Due to our recognizedcommitment to the industrywe enjoy close working relationships with terminal operators, harbour authorities and port service providers in all locations, helping us to achieve our aim of ensuring a speedy turnaround for our vessels with minimum delays and costs.

Other strengthsattribute to continuing support of high-standard services to our customers:

Reputation for operational excellence.

Immediate transmssion of information to customer.

Strict compliance with health and safety requirements.

Centralized accounting system for the conventional distribution of disbursement accounts and full documentation management using the latest technology.

Co-ordination and constant monitoring of all services for all ports.

Regional offices and service destinations:

Estonia: Tallinn (head office), Muuga, Paldiski, Kunda, Pärnu
Latvia: Ventspils, Riga
Lithuania: Klaipeda, Butinge (provided via local subagent)
Russia: St. Petersburg, Primorsk

Services:

Berth reservation
Clearance
Issuance of cargo documents
Ordering of pilot
Towage notification
Clearance of vessels upon approach, and departure or in roads
Arrangement of immigration and customs control
Bunkering
Crew, passenger transfers both in port and in roads and their accommodations
Ordering and coordination of supply deliveries to the ship
Arrangement and supervision of loading and unloading operations
Pre-arrangement of on-board services
Port labor/ stevedoring arrangements for ship stores
Garbage, slopes, sewage disposal arrangements
Shuttle bus provision

Our constant endeavor is assisting customers in their negotiations with port authorities, stevedores, supply service companies and other port service providers to obtain competitive rates and smarter solutions from local troubleshooting to a total logistics package.

Our vision is to be the leading provider of Port Agency services.


 

 

               Phone : 
 		      Mobile :      E-mail :  
  Department Manager      Dmitri Mitjakin      (372) 640 1857      (372) 5 049 456      d.mitjakin(at)estma.ee