ESTMA has always pursued a policy to enhance our systems through voluntary improvement to achieve an operational performance which is subject to continuous development.
It is important for us to supply proffessional service for all activities that support our customer during the supplier customer exchange, this includes all pre-sale, sale and post-sale activities.
Delivering continuous reliable quality is the key to developing a positive attitude among our customers.
We possess some of the world-class advantages: openness, language proficiency, willingness to develop and a newly-established confidence.
Doing things right the first time is important, but even more important is doing them right every time. “Zero defect” mentality is required in our organisation, as our only goal is perfection.
Be sure that our highly trained, professional and experienced team will equally provide speedy quality and competitive service for long-term as well as for single-time customers.
All business units of ESTMA are qualified for ISO 9001:2008 Certificate for global logistics. This certificate forms the basis for flexible correctly organized and ever-improving service to our customers.
Since the accreditation we have pursued a policy to enhance our systems through voluntary improvement to achieve an operational performance which is subject to continuous development.
ESTMA’s quality management system was approved by Lloyd’s Quality Assurance Limited.