Ship Agency
Our well-trained and experienced teams cater full around the clock service to the tanker, dry cargo, container, passenger and navy sectors. Liner agency service is another successfully practiced field of ESTMA’s ship agency activities. Passenger vessels are serviced under both liner and cruise operations.
Due to our recognized commitment to the industry we enjoy close working relationships with terminal operators, harbour authorities and port service providers in all locations, helping us to achieve our aim of ensuring a speedy turnaround for our vessels with minimum delays and costs.
Other strengths attribute to continuing support of high-standard services to our customers:
- Reputation for operational excellence.
- Immediate transmssion of information to customer.
- Strict compliance with health and safety requirements.
- Centralized accounting system for the conventional distribution of disbursement accounts and full documentation management using the latest technology.
- Co-ordination and constant monitoring of all services for all ports.
Regional offices and service destinations:
Estonia: Tallinn (head office), Muuga, Paldiski, Kunda, Pärnu
Latvia: Ventspils, Riga
Lithuania: Klaipeda, Butinge (provided via local subagent)
Services:
- Berth reservation
- Clearance
- Issuance of cargo documents
- Ordering of pilot
- Towage notification
- Clearance of vessels upon approach, and departure or in roads
- Arrangement of immigration and customs control
- Bunkering
- Crew, passenger transfers both in port and in roads and their accommodations
- Ordering and coordination of supply deliveries to the ship
- Arrangement and supervision of loading and unloading operations
- Pre-arrangement of on-board services
- Port labor / stevedoring arrangements for ship stores
- Garbage, slopes, sewage disposal arrangements
- Shuttle bus provision
Our constant endeavor is assisting customers in their negotiations with port authorities, stevedores, supply service companies and other port service providers to obtain competitive rates and smarter solutions from local troubleshooting to a total logistics package.
Our vision is to be the leading provider of Port Agency services.
Chartering of Vessels is one of the activities of ESTMA’s operations. ESTMA arranges the necessary cargo for tramp operators or ships for freight operators, effectively serving both parties of the freight contract. Dealing mainly with dry cargo vessel brokerage oriented toward exclusive charterers’ cargoes as well as toward competitive sector of dry cargo market, we also arrange more complicated shipments, like chemicals, project cargoes and frozen goods. ESTMA’s chartering activities are mainly directed at the European freight market and, consequently, serve relatively small ships (500-4000 DWT).
Our brokers’ extensive experience, contacts, and knowledge of the overall ship market makes ESTMA a valuable partner in these arrangements.
